Community Engagement Reminds Drivers “It’s Time to Get On the Road Again” 

The Transportation Corridor Agencies’ (TCA) Community Engagement team has been active in member cities as part of the Communications and Public Engagement pillar of the Agencies’ seven-year Strategic Plan, adopted earlier this year by the Joint Boards of Directors. 

Since the beginning of 2022, the Community Engagement team has hosted booths at regional, city and chambers of commerce events; attended member city state of the city events; and provided monthly updates about the Agencies and The Toll Roads at various community meetings. 

The Community Engagement team has also given presentations throughout Orange County highlighting the Strategic Plan and upcoming Capital Improvement Plan projects, including the 241/91 Express Connector. 

Community Engagement will continue to visit member cities and share news about The Toll Roads during the next several months as staff continues with the theme of “it’s time to get on the road again.” 

Domestic and International Peers Learn About Cashless Tolling from TCA 

As a testament to TCA’s leadership and innovation in the tolling industry, staff recently met with both domestic and international peers to share the Agencies’ experiences converting to all-electronic toll collection, which TCA completed nearly 10 years ago. 

Staff recently met with the Kansas Turnpike Authority as they plan for their cashless conversion scheduled
for 2024. 

In 2025, Malaysia is moving to all-electronic tolling on their highways. To prepare, a delegation of Malaysian transportation officials — led by Senior Minister of Infrastructure Development Cluster Fadillah bin Yusof — visited the 241 Toll Road on September 22 to learn how TCA successfully migrated to a cashless tolling model. 

The delegation was greeted by TCA Acting CEO Valarie McFall and Chief Toll Operations Officer Vincent Valdez, who led a tour of the Tomato Springs Mainline Toll Point on the 241 Toll Road. Valdez led a detailed tour of the facility, explained about cashless tolling technology and answered questions regarding customer service and transactions. 

TCA continues to be at the forefront of tolling innovation and assists other agencies — and countries — in their tolling initiatives. 

Agencies Input Reflected in Newly-Signed AB 2594 

AB 2594 by Assembly Member Ting was signed on September 30 by Governor Newsom. While this bill initially would have had numerous unintended consequences on TCA’s tolling operations and its customer service policies, amendments were proposed and accepted that brought the rest of the state up to the Agencies’ standards in these areas. 

This successful outcome was achieved through the work of staff, state legislative advocates and fellow tolling agencies as well as the support of the TCA Joint Boards of Directors. This was a great win for the Agencies.