What happens when my prepaid account balance gets low or drops to zero?
FasTrak Prepaid accounts established and replenished with cash, check or money order: When the account's balance falls below 10 days' worth of tolls it must be replenished in the amount of one month's tolls (based upon average usage). For infrequent drivers, when the account balance falls to $15, they will be asked to make a minimum replenishment payment of $45.
Drivers can also replenish a FasTrak account using PayNearMe. Log in to your account at TheTollRoads.com, select “Payments” tab, choose cash, receive barcode, present barcode to store clerk. A convenience fee is added to each transaction at the time of payment. To see participating locations, click here, enter your city and “The Toll Roads of Orange County” as the biller.
FasTrak Prepaid accounts established and replenished with a credit card or electronic check: When the account's balance falls below 10 days' worth of tolls it is automatically replenished in the amount of one month's tolls (based upon average usage). For infrequent drivers, the credit card on file will be debited a minimum of $30 when their balance reaches $10.
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