We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
NOW Open! The San Bernardino County Customer Service Walk-In Center, located inside the Rancho Cucamonga City Hall.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Mon. – Thurs. 7 a.m. to 4:30 p.m.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
Should I adhere a sticker transponder if I use the I-15 Express Lanes in San Diego?
On the I-15 Express Lanes in San Diego, solo drivers must have a transponder properly mounted 24 hours a day, seven days a week. Solo drivers should not enter the Express Lanes when "HOV Only" is displayed. Carpools with two or more occupants, vanpools, Clean Air Vehicles, motorcycles and transit vehicles drive for free without a transponder. No transponder is needed for qualifying carpools at this time. If qualifying carpools/vehicles have a switchable transponder (FasTrak Flex), it should indicate that there are two or more occupants in the vehicle to avoid being charged a toll. Vehicles using sticker, standard, external and headlamp sticker transponders are charged the full toll regardless of the number of occupants or type of vehicle.
View All FAQs