We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
More Choices Ahead! The San Bernardino County Transportation Authority’s SB Express Lanes on I-10 are now open!
Spend less time in traffic with the new SB Express Lanes on I-10. If you already have a FasTrak® account, then you’re set to drive.
The Toll Roads is the account and payment processing partner for SB Express Lanes. Because of this, both The Toll Roads and SB Express Lanes drivers can get assistance at our new San Bernardino County Customer Service Walk-In Center. To learn more about the partnership, please click here. To learn more about the SB Express Lanes, please visit their website at SBExpressLanes.com.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
How can I pay tolls if I have a new car with paper plates from the car dealership?
According to California law, all new vehicles sold after January 1, 2019, must have a temporary license plate with a temporary license plate number. Permanent license plates with permanent license plate numbers are issued by the California Department of Motor Vehicles (DMV) within 45 days.
If you have a FasTrak account, the temporary license plate number and, then, the permanent license plate number must be added to the account before driving The Toll Roads. When you add the license plate to your account, a free sticker transponder will be sent for the vehicle.
The temporary and permanent license plate numbers can be used to pay a toll online at TheTollRoads.com or using The Toll Roads app. An account is not needed.
If the vehicle does not have a license plate for some reason, it must have a FasTrak transponder properly mounted to the windshield. It is illegal to drive The Toll Roads in a vehicle that has no license plates and no FasTrak transponder. The California Highway Patrol monitors The Toll Roads to enforce this law.
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