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NOW Open! The San Bernardino County Customer Service Walk-In Center, located inside the Rancho Cucamonga City Hall.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Mon. – Thurs. 7 a.m. to 4:30 p.m.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
How can I avoid getting a violation if I drove The Toll Roads, but do not have an account?
You can pay tolls via our online toll payment option within 5 days before or five days after driving The Toll Roads. It may be used as often as needed. You can also pay a toll using The Toll Roads app.
Tolls can be paid with cash at one of our Customer Service Walk-In Centers:
Irvine Customer Service Walk-In Center
125 Pacifica
Irvine, CA 92618
Hours: Mon. – Fri. 7:30 a.m. to 5:30 p.m.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Hours: Mon. – Thurs. 7:00 a.m. to 4:30 p.m.
In addition, drivers can pay tolls with cash using PayNearMe at more than 40,000 participating retailers nationwide, including: 7-Eleven, CVS Pharmacy, Family Dollar, Walgreens, Walmart and more. To learn more about cash payment with PayNearMe, click here. A convenience fee is added to each transaction at the time of payment.
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