You can dispute a violation by filling out the "Contest of Notice" portion of your "Notice of Toll Evasion." This notice is typically mailed to you within two weeks of the violation. Please include a written explanation for contesting the violation. We will investigate the circumstances and provide the results by mail.
If you are not satisfied with the results of the initial investigation, you can request an administrative review within 15 days of the postmark date of the results of the initial investigation. If you are not satisfied with the results of the second review, then you can file an appeal with the municipal court. The procedures for administrative review and appeal are set forth in California Vehicle Code, Section 40255 and 40256.
TCA has an agreement with the DMV to receive license plate information and authorize vehicle registration holds. TCAs' authority stems from 1996 state laws (the Streets and Highways Code and California Vehicle Code).
You most likely received a violation because your transponder failed to read and your license plate is not on file with the your tolling agency. To resolve the violation, you should:
Visit the violation resolution section of our website or call (949) 727-4800. Please know your violation reference number(s), which are located in the first column of your Notice of Toll Evasion. To prevent future violations, please:
You can pay your violation on our Violation Resolution page or tear off the bottom portion of the notice and send a check for the amount due to: The Toll Roads Violations Dept., PO Box 50190, Irvine, CA 92619-0190.
If you previously disputed a violation and are not satisfied with the outcome, you may appeal the decision by completing a Request for Administrative Review.
If a driver uses The Toll Roads and does not use FasTrak®, an ExpressAccount® or One-Time-Toll® to pay tolls incurred on the trip, a violation will be processed for each transaction. A violation penalty will be assessed in addition to the toll, consistent with our current policy for non-payment.
To meet our obligation to collect tolls for every vehicle that uses The Toll Roads, a violation enforcement process is in place:
If you have questions, please call our Violations Department at (949) 727-4800.
Each violation is assessed a $57.50 penalty in addition to the toll amount due. For example, if you did not pay the required toll to pass through the 241 Toll Road's Windy Ridge Toll Point during the weekend, you would be required to pay $61.00 - a $57.50 penalty plus the $3.50 toll (weekend toll rate).
If you fail to respond to the first violation notice, a second violation notice will be mailed to you with an additional $42.50 penalty. Failure to respond to the second notice could result in a DMV hold being put on the vehicle's registration.