Driving The Toll Roads FAQs

Yes. We offer a corporate subsidy program in which employers can contribute to FasTrak accounts. A minimum of 100 participants is required. Please have your human resources representative call The Toll Roads for details at (949) 727-4800. 

Yes, boats and trailers can be towed on The Toll Roads. If paying with an electronic tolling account, the license plate number of the boat or trailer must be listed on your account. You can add the plate online or using our free app. California State Highway laws also apply on The Toll Roads, therefore any vehicle pulling a boat or trailer must follow the same rules and regulations as on the other highways. Please note, boats and trailers cannot be towed in the 91 Express Lanes, the tolled lanes in the median of the 91 Freeway that are owned and operated by the Orange County Transportation Authority and Riverside County Transportation Commission.

No. All hybrid and electric vehicles pay tolls on The Toll Roads.

On The Toll Roads, all vehicles are charged a toll 24 hours a day, seven days a week. However, some tolling agencies in California offer discounted rates or free rides to carpooling and/or high occupancy vehicles. It is a driver's responsibility to know the unique rules and toll rates for each toll facility they use.

Some facilities require a hardcase FasTrak switchable transponder to receive carpool and/or high occupancy vehicle discounts. Hardcase FasTrak switchable transponders have a small black switch that can be moved to indicate the number of occupants in the vehicle. Prior to starting each trip, it is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+). 

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According to California law, all new vehicles sold after January 1, 2019, must have a temporary license plate with a temporary license plate number. Permanent license plates with permanent license plate numbers are issued by the California Department of Motor Vehicles (DMV) within 45 days.

The temporary and permanent license plate numbers can be used to pay a toll online at TheTollRoads.com or using The Toll Roads app. An account is not needed.

If you have a FasTrak account, the temporary license plate number and, then, the permanent license plate number must be added to the account before driving The Toll Roads. When you add the license plate to your account, a free sticker transponder will be sent for the vehicle.

If the vehicle does not have a license plate for some reason, it must have a FasTrak transponder properly mounted to the windshield. It is illegal to drive The Toll Roads in a vehicle that has no license plates and no FasTrak transponder. The California Highway Patrol monitor our roads to enforce this law.

FasTrak Accountholders
If you have a hardcase switchable transponder: Before driving The Toll Roads, add the vehicle's license plate number to your account temporarily and transfer the hardcase transponder to the vehicle.

If you have a sticker transponder: Sticker transponders cannot be moved from vehicle to vehicle. Before driving The Toll Roads, add the vehicle's license plate number to your account temporarily. License plate recognition will collect the toll(s) via your account using the payment method of your choice.

You can also pay tolls incurred by a rental/loaner vehicle at TheTollRoads.com, The Toll Roads free app or through your rental company.

Non-accountholders
You can pay tolls without an account within five days before and five days after driving The Toll Roads at TheTollRoads.com and using our free app.

Click here for information about driving a rental vehicle on The Toll Roads.

Tolls incurred on The Toll Roads can be paid using:

  • FasTrak® Prepaid – Tolls are prepaid and eligible for a discount
  • FasTrak Charge – Tolls are charged individually to the credit card on file
  • FasTrak Invoice – Tolls are accumulated onto a monthly invoice (for a $2 fee)
  • Pay Tolls Now Option – Tolls are paid online or via The Toll Roads free app within five days before or five days after driving The Toll Roads (no preestablished account needed)

FasTrak can be used to pay tolls electronically on every tolled bridge, lane and road in California using a free sticker transponder adhered inside of a vehicle’s windshield.

Click here to learn more about FasTrak.
Click here to compare FasTrak account types.
Click here to pay a toll without an account. 

If the driver does not have an account and does not use the online Pay Toll Now option, a violation will be processed for each transaction. A violation penalty will be assessed in addition to the toll, consistent with our current policy for non-payment.

 

See a map of The Toll Roads and toll rates.

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