My transponder no longer beeps. What does that mean?

Your hardcase transponder may no longer be working properly. Please review your recent toll road activity. If you notice a high number of "pay-by-plate" transactions, you need a new transponder. To order a new transponder, log in to your account online, select "Transponders" and click "Replace” next to the transponder you wish to replace.

You can also request a replacement transponder via our free mobile app by logging in to your account, choosing "Transponders," selecting the transponder you wish to replace and clicking "Request Exchange." A new transponder will be mailed to you.

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