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NOW Open! The San Bernardino County Customer Service Walk-In Center, located inside the Rancho Cucamonga City Hall.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Mon. – Thurs. 7 a.m. to 4:30 p.m.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
How do I pay tolls on The Toll Roads?
Tolls incurred on The Toll Roads can be paid with or without an account.
FasTrak® Accountholders:
FasTrak accounts are preestablished accounts that can be used to pay tolls electronically on every tolled bridge, lane and road in California.
With a FasTrak account from The Toll Roads, there are multiple ways to pay:
- FasTrak Prepaid – Tolls are prepaid and eligible for a discount.
- FasTrak Charge – Tolls are charged individually to the credit card on file
Learn more about FasTrak accounts.
Non-Accountholders:
No Account, No Problem. Tolls can be paid at TheTollRoads.com or via The Toll Roads app within five days before or five days after driving The Toll Roads. Click here to pay a toll.
Toll violations can also be paid with cash at one of our Customer Service Walk-In Centers:
Irvine Customer Service Walk-In Center
125 Pacifica
Irvine, CA 92618
Hours: Mon. – Fri. 7:30 a.m. to 5:30 p.m.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Hours: Mon. – Thurs. 7:00 a.m. to 4:30 p.m.
In addition, drivers can pay tolls with cash using PayNearMe at more than 40,000 participating retailers nationwide, including: 7-Eleven, CVS Pharmacy, Family Dollar, Walgreens, Walmart and more. To learn more about cash payment with PayNearMe, click here. A convenience fee is added to each transaction at the time of payment.
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