Contacting Customer Service

How do I contact Customer Service?

Customer Service Call Center

(949) 727-4800 TTY 711

Hours of Operation

Monday - Friday: 8 a.m. to 6 p.m. PST
Saturday: 9 a.m. to 2 p.m. PST

Customer Service Walk-In Centers

Irvine Customer Service Walk-In Center

125 Pacifica
Irvine, CA 92618

Hours of Operation

Monday - Friday: 7:30 a.m. to 5:30 p.m. PST

San Bernardino County Customer Service Walk-In Center

Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730

Hours of Operation

Monday - Thursday: 7 a.m. to 4:30 p.m. PST

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