I am a FasTrak customer with another tolling agency and received a violation notice from TCA/The Toll Roads. What do I do?

You most likely received a violation because your transponder failed to read and your license plate is not on file with the your tolling agency. To resolve the violation, you should:

• Contact the tolling agency that maintains your FasTrak account, update your vehicle information and check the status of your account.
• Obtain a copy of your account Statement for the dates of the violation. This statement essentially states that your FasTrak account was in good standing on the date the violations occurred.
• Email or fax the statement along with a copy of your Toll Roads violation notice to our Customer Service team or send it via fax to (949) 727-4991.