Need a transponder?
You can request sticker transponders or purchase FasTrak Flex® switchable transponders online, by phone, in person or at one of our retail partners.
Online
Log into your account at TheTollRoads.com or The Toll Roads app, click “Request Transponders” and select the transponder type that works best for you.
By Phone
(949) 727-4800 TTY 711
Monday - Friday: 8 a.m. to 6 p.m.
Saturday: 9 a.m. to 2 p.m.
In Person
Irvine Customer Service Walk-In Center
Monday - Friday: 7:30 a.m. to 5:30 p.m.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Monday - Thursday: 7 a.m. to 4:30 p.m.
Retail Partners
We’ve partnered with select Costco Warehouses and Albertsons locations for drivers to easily purchase toll credits and receive two free sticker transponders. With our retail partners, you can purchase $44.99 in toll credits and receive an additional $5.01* in free tolls credited to your account (totaling $50 in toll credits) once the transponder is activated at TheTollRoads.com.
*Additional $5.01 toll credit is non-refundable.
