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Prepaid
Charge
Invoice
Payment Timing Prepay tolls Tolls charged individually Tolls invoiced monthly
Account Fees None (Free!) None (Free!) $2 invoice fee
Discounted Tolls Yes No No
Payment Method Credit card, cash or check Credit card or debit card Credit card, cash or check
Payment Accepted Every tolled bridge, lane and road in California Every tolled bridge, lane and road in California Every tolled bridge, lane and road in California
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Sticker Transponder

All FasTrak accounts include free sticker transponders that can be used to pay tolls on every tolled bridge, lane and road in California.

FasTrak sticker

How does the frequent driver discount work? The Toll Roads introduced a new discount program for prepaid FasTrak accounts. Starting July 1, 2019, drivers with prepaid FasTrak accounts with The Toll Roads who spend $40 in tolls on The Toll Roads (State Routes 73, 133, 241 and 261) during a statement period receive $1 off every toll accumulated on The Toll Roads the following statement period. The $40 is calculated using the base toll rate (excluding discounts earned during the previous statement period).

The Toll Roads’ FasTrak accountholders and FasTrak accountholders from other tolling agencies do not receive an automatic $1 discount at The Toll Roads’ tolling location.

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Update

Customer Service Response to COVID-19

Our customer service team is complying with efforts to help slow the spread of COVID-19. Our Walk-In Center remains closed and you may experience longer than expected wait times when contacting our Call Center. For shortest wait times, please consider calling on Tuesday, Wednesday or Saturday.

Our website, app and automated phone service are available to help manage your account, pay a toll, resolve a violation and much more.

Thank you for your continued patience. Stay safe and stay healthy.