Drivers can use cash to pay tolls, replenish accounts with The Toll Roads and resolve violations at our Customer Service Center conveniently located in the Irvine Spectrum area.
The Toll Roads Customer Service Center
125 Pacifica, Suite 120
Irvine, CA 92618
Hours: M-F, 7:30 a.m. to 5:30 p.m.
Drivers can also pay a violation using cash at participating 7-Eleven locations. Visit PayNearMe.com for a list of participating retailers. Drivers must present their Notice of Toll Evasion when making a payment at 7-Eleven, only cash is accepted and a fee of $1.99 will apply to each payment.
With The Toll Roads Rewards Program, accountholders who drive The Toll Roads at least once during the month will receive a special promotion from a local retail partner as a token of our appreciation. The program is free for accountholders and easy to join. Log in to your account now!
Customer Service Response to COVID-19
Our customer service team is complying with efforts to help slow the spread of COVID-19. Our Walk-In Center remains closed and you may experience longer than expected wait times when contacting our Call Center. For shortest wait times, please consider calling on Tuesday, Wednesday or Saturday.
Our website, app and automated phone service are available to help manage your account, pay a toll, resolve a violation and much more.
Thank you for your continued patience. Stay safe and stay healthy.