Our website, app and automated phone service are available to help manage your account, pay a toll, resolve a violation and much more 24 hours a day, seven days a week.
CUSTOMER SERVICE CALL CENTER
Hours: M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m. Our customer service team is complying with efforts to help slow the spread of COVID-19, as a result, callers may experience longer than expected wait times. For shortest wait times, please consider calling on Tuesday, Wednesday or Saturday. We apologize for the inconvenience and thank you for your patience.
CUSTOMER SERVICE WALK-IN CENTER
Amid ongoing concerns about coronavirus (COVID-19) and following the governor’s guidance to avoid or slow the spread of the disease, The Toll Roads’ Customer Service Walk-In Center in Irvine is closed indefinitely.
For the most up-to-date information, visit: https://thetollroads.com/covid-19