Service Centers

CUSTOMER SERVICE CALL CENTER

(949) 727-4800
Hours: M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m.
Our customer service team is complying with efforts to help slow the spread of COVID-19. Our Walk-In Center remains closed and you may experience longer than expected wait times when contacting the Call Center. For shortest wait times, please consider calling on Tuesday, Wednesday or Saturday.

CUSTOMER SERVICE WALK-IN CENTER

Amid ongoing concerns about coronavirus (COVID-19) and following the governor’s guidance to avoid or slow the spread of the disease, The Toll Roads’ Customer Service Walk-In Center in Irvine is temporarily closed. Due to the complexity and fluidity of the situation, we do not have a reopen date at this time. Our website, app and automated phone service are available to help manage your account, pay a toll, resolve a violation and much more.

For more information, visit: https://thetollroads.com/news/newsroom/press-release/1884.

We’ve updated our Privacy Policy.

TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy and learn how your information is collected, used, stored, shared and protected.

Update

Our Response to COVID-19

As a government agency, the health and safety of the public are important to us and we are committed to complying with efforts to slow the spread of COVID-19.

While our Walk-In Center remains closed, our call center, website and app are available to manage an account, open a new account, pay a toll, resolve a violation and much more.

For the latest on our response to COVID-19, visit TheTollRoads.com/COVID-19.

For free educational resources to pass time during quarantine, visit TheTollRoads.com/Educational-Resources.