Troubleshooting

What if I get a new windshield? What do I do about the affixed sticker transponder?

Remove the sticker from the windshield and deactivate the transponder by logging in to your account at TheTollRoads.com. Select "Transponders" and "Deactivate" the appropriate transponder. Once the sticker transponder has been removed and deactivated, it can be disposed of.

To request a new sticker transponder, log in to your account, select “Transponders” and “Request Transponder.

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