ExpressAccount FAQs

Beginning July 1, 2019, there are no monthly account maintenance fees associated with any Toll Roads account. Invoice accounts are charged a monthly $2 fee per invoice.

Note: ExpressAccounts are being upgraded to FasTrak accounts. The name of the account is changing, but the payment method, account number and login information will remain the same. The transition will be complete by October 2, 2019.

To initiate the account closure process, log in to your account and select “Account Information.” Then, select “Close Account” and follow the instructions. You can also visit our Customer Service Center at 125 Pacifica, Suite 120 Irvine, CA 92618. Once your account is closed, there is a 21-day waiting period for refund processing, if applicable.

 

Request a password by clicking here. Your password will be reset and a temporary password will be emailed to you within one hour.

The Toll Roads Invoice account option can be established and replenished with cash at The Toll Roads Customer Service Center at 125 Pacifica, Suite 120 Irvine, CA 92618.

Note: ExpressAccounts are being upgraded to FasTrak accounts. The name of the account is changing, but the payment method, account number and login information will remain the same. The transition will be complete by October 2, 2019.

They certainly can, but would probably prefer to use our online payment option, which does not require a pre-established account and allows drivers to pay their toll(s) online or via our free app app within 5 days before or 5 days after driving The Toll Roads. Paying tolls online means no invoices, statements or transponders.  Frequent visitors who use The Toll Roads benefit from having a FasTrak Charge account. With FasTrak Charge -- tolls are charged individually to a credit card on file.

Click here to read the ExpressAccount license agreement.

Note: ExpressAccounts are being upgraded to FasTrak accounts. The name of the account is changing, but the payment method, account number and login information will remain the same. The transition will be complete by October 2, 2019.

ExpressAccounts are being upgraded to FasTrak accounts. FasTrak is a preestablished tolling account that allows tolls to be collected electronically on every toll bridge, lane and road in California. With FasTrak, tolls can be prepaid, charged individually to a credit card or accumulated onto a monthly invoice. There are no monthly account maintenance fees and FasTrak Prepaid accounts are eligible for discounted toll rates.

Note: ExpressAccounts are being upgraded to FasTrak accounts. The name of the account is changing, but the payment method, account number and login information will remain the same. The transition will be complete by October 2, 2019.

 

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