ExpressAccount FAQs

The Charge and Prepaid ExpressAccounts do not have a monthly maintenance fee associated with them. Invoice ExpressAccounts are charged a monthly $2 invoice fee.

To initiate the account closure process, log in to your account and select “Account Information.” Then, select “Close Account” and follow the instructions. You can also visit our Customer Service Center at 125 Pacifica, Suite 120 Irvine, CA 92618 to close your account. Once your account is closed, there is a 21-day waiting period for refund processing, if applicable.

Request a password by clicking here. Your password will be reset and a temporary password will be emailed to you within one hour

The Prepaid ExpressAccount and Invoice ExpressAccount payment options can be established and replenished with cash at The Toll Roads Customer Service Center in Irvine or at authorized local payment centers throughout Southern California.

They certainly can, but would probably prefer to use our One-Time-Toll payment option, which does not require a pre-established account and allows drivers to pay their toll(s) online or via our free app within 5 days before or 5 days after driving The Toll Roads. With One-Time-Toll there are no invoices, statements or transponders. 

Click here to read the ExpressAccount license agreement. 

The three ExpressAccount types allow for electronic toll payment without a FasTrak transponder. Photos of a vehicle's license plates are used to record transactions and tolls are charged to a credit card (Charge ExpressAccount), withdrawn from a prefunded account (Prepaid ExpressAccount) or invoiced at the end of the month (Invoice ExpressAccount). An ExpressAccount may only be used on the 73, 133, 241 and 261 Toll Roads. The ExpressAccount toll is the account toll rate.

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