Most Popular FAQs

CUSTOMER SERVICE CALL CENTER
(949) 727-4800 
M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m.

CUSTOMER SERVICE CENTER (WALK IN) 
125 Pacifica, Suite 120, Irvine, CA 92618 
M-F, 7:30 a.m. to 5:30 p.m. 

Click here for more information.
Click here to submit an email.

Do not put a sticker transponder in a rental/loaner vehicle. Instead, temporarily add the rental/loaner vehicle’s license plate to your account. License plate recognition will collect the toll(s) via your account using the payment method of your choice.

You can also pay tolls incurred by a rental/loaner vehicle at TheTollRoads.com, The Toll Roads free app or through your rental company. Click here to learn more.

There are five ways to pay tolls incurred on The Toll Roads:

  • FasTrak®
  • Charge ExpressAccount®
  • Invoice ExpressAccount®
  • Prepaid ExpressAccount®
  • Pay Tolls Online

FasTrak tolls are $1 less than the account toll rate. And, a FasTrak transponder allows accountholders to pay tolls electronically on every tolled bridge, lane and road in California. FasTrak drivers affix the transponder to their vehicle's windshield and when they pass through a tolling point the toll is automatically deducted from their account, which is prepaid using credit card, check or cash.

Currently there are three ExpressAccount types that allow for electronic toll payment without a FasTrak transponder. Photos of a vehicle's license plates are used to record transactions and tolls are charged to a credit card (Charge ExpressAccount), withdrawn from a prefunded account (Prepaid ExpressAccount) or invoiced at the end of the month (Invoice ExpressAccount). An ExpressAccount may only be used to pay tolls on the 73, 133, 241 and 261 Toll Roads. The ExpressAccount toll is the account toll rate. Note: Starting July 1, 2019, ExpressAccounts will begin the upgrade to FasTrak.  FasTrak offers the convenience of ExpressAccounts, but with added perks, like the ability to drive any tolled bridge, lane or road in California. The transition will be complete by October 1, 2019.

The option to pay tolls online was created for area visitors and infrequent users of The Toll Roads. Within 5 days before or 5 days after driving The Toll Roads, tolls can be paid using The Toll Roads free app or online at TheTollRoads.com.

You should receive a Notice of Toll Evasion in the mail soon. If it was your first time driving The Toll Roads without paying, the notice will include information about how to pay the toll only (without penalties).

The Toll Roads are owned by the state of California and operated by The Transportation Corridor Agencies (TCA). TCA is comprised of two joint powers authorities formed by the California legislature in 1986 to plan, finance, construct and operate Orange County's 67-mile public toll road system. Fifty-one miles of the system are complete, including the 73, 133, 241 and 261 Toll Roads. The Toll Roads were built with virtually no taxpayer dollars.

For security reasons, after August 22, 2016, secure portions of TheTollRoads.com no longer support outdated versions of internet browsers. In order to access secure areas* of our website, please update your browser:

  • Internet Explorer**
  • Chrome
  • Firefox

*Secure areas of TheTollRoads.com include the following pages: Pay Toll Now; account login, sign up and management; violation resolution; and contact us.

**If your version of Windows doesn’t support the latest version of Internet Explorer, please use Chrome or Firefox.

Back to Top