Most Popular FAQs

CUSTOMER SERVICE CALL CENTER
(949) 727-4800 
M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m.

CUSTOMER SERVICE CENTER (WALK IN) 
125 Pacifica, Suite 120, Irvine, CA 92618 
M-F, 7:30 a.m. to 5:30 p.m. 

Click here for more information.
Click here to submit an email.

FasTrak Accountholders
If you have a hardcase switchable transponder: Before driving The Toll Roads, add the vehicle's license plate number to your account temporarily and transfer the hardcase transponder to the vehicle.

If you have a sticker transponder: Sticker transponders cannot be moved from vehicle to vehicle. Before driving The Toll Roads, add the vehicle's license plate number to your account temporarily. License plate recognition will collect the toll(s) via your account using the payment method of your choice.

You can also pay tolls incurred by a rental/loaner vehicle at TheTollRoads.com, The Toll Roads free app or through your rental company.

Non-accountholders
You can pay tolls without an account within five days before and five days after driving The Toll Roads at TheTollRoads.com and using our free app.

Click here for information about driving a rental vehicle on The Toll Roads.

Tolls incurred on The Toll Roads can be paid using:

  • FasTrak® Prepaid – Tolls are prepaid and eligible for a discount
  • FasTrak Charge – Tolls are charged individually to the credit card on file
  • FasTrak Invoice – Tolls are accumulated onto a monthly invoice (for a $2 fee)
  • Pay Tolls Now Option – Tolls are paid online or via The Toll Roads free app within five days before or five days after driving The Toll Roads (no preestablished account needed)

FasTrak can be used to pay tolls electronically on every tolled bridge, lane and road in California using a free sticker transponder adhered inside of a vehicle’s windshield.

Click here to learn more about FasTrak.
Click here to compare FasTrak account types.
Click here to pay a toll without an account. 

You should receive a Notice of Toll Evasion in the mail soon. If it was your first time driving The Toll Roads without paying, the notice will include information about how to pay the toll only (without penalties).

The Toll Roads are owned by the state of California and operated by The Transportation Corridor Agencies (TCA). TCA is comprised of two joint powers authorities formed by the California legislature in 1986 to plan, finance, construct and operate Orange County's 67-mile public toll road system. Fifty-one miles of the system are complete, including the 73, 133, 241 and 261 Toll Roads. The Toll Roads were built with virtually no taxpayer dollars.

For security reasons, after August 22, 2016, secure portions of TheTollRoads.com no longer support outdated versions of internet browsers. In order to access secure areas* of our website, please update your browser:

  • Internet Explorer**
  • Chrome
  • Firefox

*Secure areas of TheTollRoads.com include the following pages: Pay Toll Now; account login, sign up and management; violation resolution; and contact us.

**If your version of Windows doesn’t support the latest version of Internet Explorer, please use Chrome or Firefox.

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