Sticker Transponder FAQs

No. The sticker must be adhered to the inside of the windshield and cannot be moved or adjusted or it will break and become unusable.  You will be able to order additional sticker transponders for each vehicle that you have on your account.

Yes. Keep your switchable FasTrak transponder(s) to be eligible for carpool discounts on designated express lanes throughout California. You can have, both, your sticker transponder and switchable transponder mounted to your windshield at the same time. The switchable transponder becomes the default transponder and the appropriate toll will be collected based on the settings on the switchable transponder. For information on carpooling with FasTrak, visit: TheTollRoads.com/Accounts/FasTrak/California.

Continue to use a hardcase switchable transponder when riding a motorcycle on The Toll Roads.

No. If you have a vehicle with a metalized windshield listed on your account, contact our Customer Service Call Center at (949) 727-4800 for information on the transponder best suited for your needs. Not sure if your vehicle has a metalized windshield? Consult your vehicle’s owner’s manual or contact your local dealership.

Do not put a sticker transponder in a rental/loaner vehicle. Instead, temporarily add the rental/loaner vehicle’s license plate to your account. License plate recognition will collect the toll(s) via your account using the payment method of your choice.

You can also pay tolls incurred by a rental/loaner vehicle at TheTollRoads.com, The Toll Roads free app or through your rental company. Click here to learn more.

No, only one transponder will be charged, even if you have both a sticker and a hardcase transponder in the vehicle.

Keep your switchable FasTrak transponder(s) to be eligible for carpool discounts on designated express lanes throughout California. You can have, both, your sticker transponder and switchable transponder mounted to your windshield at the same time. The switchable transponder becomes the default transponder and the appropriate toll will be collected based on the settings on the switchable transponder. For information on carpooling with FasTrak, visit: TheTollRoads.com/Accounts/FasTrak/California.

If you have an old standard FasTrak transponder (with no small black switch), you can choose to dispose of it the way you would a battery or other hazardous household waste. For more information: CalRecycle.ca.gov/ReduceWaste/Batteries.

We will begin distributing FasTrak sticker transponders to new and existing accountholders, at no charge, in June 2019.

A FasTrak sticker transponder can be used to pay tolls electronically on every tolled bridge, lane and road in California.

The new sticker transponders cost significantly less than the battery-operated hard-case transponder currently used to collect tolls electronically in the state. With introduction of this new technology we will be passing the cost savings to its FasTrak accountholders, by ending the current monthly account maintenance fee.

No, sticker transponders do not beep when passing through a tolling location. New tolling technology means beeping transponders are a thing of the past. If, for some reason, a toll isn’t collected based on a reading of a transponder, the toll is collected using a photograph of the vehicle’s license plates. So, make sure the vehicle information listed on your account is up-to-date.

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