I am a FasTrak customer with another tolling agency and received a violation notice from TCA/The Toll Roads. What do I do?

You most likely received a violation because your transponder failed to read and your license plate is not on file with the your tolling agency. To resolve the violation, you should:

  • Contact the tolling agency that maintains your FasTrak account, update your vehicle information and check the status of your account.
  • Obtain a copy of your account Statement  for the dates of the violation. This statement essentially states that your FasTrak account was in good standing on the date the violation(s) occurred.
  • Email or fax the statement along with a copy of your Toll Roads violation notice to Customerservice@thetollroads.com / Fax: (949)727-4991.
Topic: 
Toll Violations FAQs
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Our Response to COVID-19

As a government agency, the health and safety of the public are important to us and we are committed to complying with efforts to slow the spread of COVID-19.

While our Walk-In Center remains closed, our call center, website and app are available to manage an account, open a new account, pay a toll, resolve a violation and much more.

For the latest on our response to COVID-19, visit TheTollRoads.com/COVID-19.

For free educational resources to pass time during quarantine, visit TheTollRoads.com/Educational-Resources.