You most likely received a violation because your transponder failed to read and your license plate is not on file with the your tolling agency. To resolve the violation, you should:
- Contact the tolling agency that you have your FasTrak account with to update your vehicle information and check the status of your account.
- Obtain a copy of your "Statement" for the dates of the violation. This statement essentially states that your FasTrak account was in good standing on the date the violation(s) occurred.
- Email or fax the statement to along with a copy of your Toll Roads violation notice to Customerservice@thetollroads.com / Fax: (949)727-4991.