I am a FasTrak customer with another tolling agency and received a violation notice from TCA/The Toll Roads. What do I do?

You most likely received a violation because your transponder failed to read and your license plate is not on file with the your tolling agency. To resolve the violation, you should:

  • Contact the tolling agency that maintains your FasTrak account, update your vehicle information and check the status of your account.
  • Obtain a copy of your account Statement  for the dates of the violation. This statement essentially states that your FasTrak account was in good standing on the date the violation(s) occurred.
  • Email or fax the statement along with a copy of your Toll Roads violation notice to Customerservice@thetollroads.com / Fax: (949)727-4991.
Topic: 
Toll Violations FAQs
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