What happens when my prepaid account balance gets low or drops to zero?

FasTrak Prepaid accounts established and replenished with cash, check or money order: When the account's balance falls below 10 days' worth of tolls it must be replenished in the amount of one month's tolls (based upon average usage). For infrequent drivers, when the account balance falls to $15, they will be asked to make a minimum replenishment payment of $45.

FasTrak Prepaid accounts established and replenished with a credit card or electronic check: When the account's balance falls below 10 days' worth of tolls it is automatically replenished in the amount of one month's tolls (based upon average usage). For infrequent drivers, the credit card on file will be debited a minimum of $30 when their balance reaches $10.

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FasTrak FAQs
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Our Response to COVID-19

As a government agency, the health and safety of the public are important to us and we are committed to complying with efforts to slow the spread of COVID-19.

While our Walk-In Center remains closed, our call center, website and app are available to manage an account, open a new account, pay a toll, resolve a violation and much more.

For the latest on our response to COVID-19, visit TheTollRoads.com/COVID-19.

For free educational resources to pass time during quarantine, visit TheTollRoads.com/Educational-Resources.