What should I do if my FasTrak transponder is lost or stolen?

Deactivate the lost or stolen transponder as soon as possible by logging in to your account online or via The Toll Roads app. Select “Transponder” and “Deactivate” the lost or stolen transponders. Then, “Request Transponder” to receive a replacement transponder. You will not be responsible for unauthorized charges incurred after you deactivate the transponder and there are no charges for lost or stolen transponders.

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FasTrak FAQs
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Our Response to COVID-19

As a government agency, the health and safety of the public are important to us and we are committed to complying with efforts to slow the spread of COVID-19.

While our Walk-In Center remains closed, our call center, website and app are available to manage an account, open a new account, pay a toll, resolve a violation and much more.

For the latest on our response to COVID-19, visit TheTollRoads.com/COVID-19.

For free educational resources to pass time during quarantine, visit TheTollRoads.com/Educational-Resources.