It usually takes about a week to receive a transponder once an application is received. However, we’re navigating an unfamiliar situation and working to help avoid or slow the spread of COVID-19. As a result, our customer service functions that are performed by people are operating at limited capacity – including the fulfillment and shipping of transponders. It may take up to 30 days to receive your transponder(s) in the mail. You can still drive The Toll Roads and pay with your new account. Just make sure the vehicle’s license plate number is registered to your account and – until you receive your transponder(s) in the mail – tolls will be collected using images of your license plates taken at tolling locations. Thank you for your patience and understanding.
We’ve updated our Privacy Policy.
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
If I sign up for an account online today, when will I receive my transponder(s)?
Topic:
FasTrak FAQs
The Toll Roads Rewards Program
With The Toll Roads Rewards Program, accountholders who drive The Toll Roads at least once during the month will receive a special promotion from a local retail partner as a token of our appreciation. The program is free for accountholders and easy to join. Log in to your account now!