We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
NOW Open! The San Bernardino County Customer Service Walk-In Center, located inside the Rancho Cucamonga City Hall.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Mon. – Thurs. 7 a.m. to 4:30 p.m.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
Customer Service
Our website, app and automated phone service are available to help manage your account, pay a toll, resolve a violation and much more 24 hours a day, seven days a week.
Customer Service Call Center
(949) 727-4800 TTY 711
Hours: M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m.
Irvine Customer Service Walk-In Center
125 Pacifica, Irvine, CA 92618
Hours: M-F, 7:30 a.m. to 5:30 p.m.
San Bernardino County Customer Service Walk-In Center
Rancho Cucamonga City Hall
10500 Civic Center Drive
Rancho Cucamonga, CA 91730
Hours: M-F, 7:00 a.m. to 4:30 p.m.