We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
IMPORTANT CUSTOMER ADVISORY REGARDING NATIONWIDE TEXT PHISHING SCAM
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If I have, both, a sticker and a switchable hardcase transponder mounted inside my vehicle, will I be charged twice?
If you have, both, a sticker and a switchable hardcase transponder in your vehicle, only one will be read.
Some tolled bridges, lanes and roads in California offer discounted rates or free rides to carpooling and/or high occupancy vehicles. When driving those facilities with two transponders, the appropriate toll will be collected based on the settings on the switchable transponder if a discount is applicable. More information on carpooling with FasTrak.
On The Toll Roads, it doesn’t matter which transponder is read for toll collection because discounted tolls are not offered and every vehicle must pay a toll.
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